Hi, I’m Javier Rivera

I specialize in crafting innovative solutions and driving revenue growth through strategic UX design. With over 25 years of versatile experience spanning the private sector and government entities, I've consistently delivered transformative outcomes across diverse industries.

Under the guidance of esteemed mentors like Milton Glaser, Jakob Nielsen, and Bruce Tognazzini, I've honed my skills as a problem-solving UX design professional, continuously driving impactful outcomes.

My expertise isn't just about solving problems—it's about generating revenue, fostering market awareness, and attracting and delighting customers. I've collaborated with renowned entities like Apple, FedEx, ANZ Bank, JPMorgan, Delta Air Lines, Australian Government, US Department of Veterans Affairs, and the Australian Government, leveraging UX design to enhance customer attraction, satisfaction, and overall company growth.

My approach doesn't stop at customer happiness; it extends to employee satisfaction by implementing strategies that drive internal happiness and efficiency. By optimizing processes, I've contributed significantly to cost reduction while ensuring seamless operations that fuel company growth.

My track record speaks for itself—I've enabled Fortune 500 corporations and national governments to not just address challenges but to thrive in today's competitive landscape.